Customer Service
HANSHIN Motors provides service to maintain optimized driving condition of HANSHIN product.
Technical transfer and training support
A/S methods
| Operating items | Operating methods |
|---|---|
|
Spare parts supply Basic vehicle information training Initial defect care Optimizing regarding operating route Preventive maintenance Maintenance technology support |
Training in headquarter Residing in route garage Inspection by visiting Repairing by visiting |
* Summer, winter season: special support team operating and reside in route garage (Detailed condition need to be discussed)
Plenty spare parts are stocked in technical support center.
Warranty service support during warranty term (Detailed support range need to be discussed)
Optimization program support to reduce operation cost regarding operating route
Electric Bus A/S personnel(Manuals, practice, safety training)
Support for Self maintenance system setup, A/S labors reside in the operators’ garage during 12 months. [Period and condition is flexible regarding contract]
(Domestic technical support team, overseas technical support team, battery supplier and Technical support team are available)